An e-commerce assistant for the daily grind of selling online.
Listings optimized, orders processed, inventory synced and customers answered — by a dedicated assistant who knows Shopify and Seller Central.
Store operations, handled.
Online brands run on hundreds of small daily tasks: a listing that needs new images, an order stuck in fulfillment, a return that needs a label, a review that needs a reply.
An E-commerce Assistant takes the daily operations so founders and managers can focus on product, merchandising and growth.
Tasks your assistant owns
Listings & catalog
- Create and update product listings and variants
- Write and optimize titles, bullets and descriptions to your guidelines
- Manage images, A+ content uploads and SEO fields
- Audit listings for suppressions and errors
Orders & inventory
- Process and track orders across channels
- Handle returns, exchanges and claims
- Update inventory and reorder sheets
- Coordinate with 3PLs and suppliers
Customer & marketplace care
- Answer buyer messages within marketplace time limits
- Respond to reviews using approved templates
- Monitor account-health metrics
- Weekly sales and inventory reports
Tools
Your assistant works in your accounts, under your access policies.
Ideal client
- Shopify brands doing their own operations
- Amazon sellers with growing SKU counts
- Multi-channel brands needing one operations owner
- E-commerce agencies needing production capacity
What we do — and what we don't
We follow marketplace policies; we don't solicit or manipulate reviews.
Account-level permissions follow Amazon's and Shopify's user-permission systems — no shared owner logins.
How this maps to our plans
One dedicated, full-time assistant. Month-to-month, 30-day cancellation, $3,000 buyout if you want to hire them directly.
| Plan | Price | When it fits |
|---|---|---|
| Core | $1,900/mo | Order processing, customer messages and listing updates. |
| Growth | $2,300/mo | Adds listing optimization, inventory planning and reporting. |
| Executive | $2,700/mo | Senior assistant running multi-channel operations for a founder. |
Full plan details on the pricing page. Founding clients: 50% off the first month (first 5 clients).
E-commerce Assistants: common questions
Can they manage my Amazon account?
Yes, through a user account with permissions you assign in Seller Central — never by sharing the owner login.
Do they know Shopify apps?
Common ones such as Klaviyo, Gorgias, ShipStation and review apps. We train on your specific stack during onboarding.
Can they write product copy?
Yes, to your brand guidelines and marketplace rules, with your approval for new listings.
Can they run PPC campaigns?
They can handle reporting and routine adjustments under your rules. Strategy and budgets stay with you or your agency.
Get your evenings back.
Book a 20-minute fit call. We'll map the work you want off your plate and tell you honestly whether a dedicated assistant is the right move.